Why Lock the Terminal?

By default, biometric terminals allow any registered user to access the settings menu. In most deployments, you want to restrict this to admins only — so employees can clock in but can't change device settings.

Method 1 — Before Fingerprint/Tag Registration

  1. Log in to the TimeClock 365 web portal.
  2. Navigate to Users.
  3. Select the user you want to designate as device administrator.
  4. Open the Terminal Details tab.
  5. Change the permission level to Super Admin and save.

After this, only that user's fingerprint or tag will unlock the device settings menu.

Method 2 — After Fingerprint/Tag Registration

If employees have already registered on the device, you need to back up their data first before reconfiguring permissions.

  1. Go to Settings → Terminals.
  2. Select the terminal.
  3. Enable Query Tag Numbers and Passwords and Query All Fingerprints.
  4. Save — the system will sync the existing data.
  5. Then follow Method 1 to set the admin permission.

Testing the Lock

After saving, try accessing the terminal menu with a non-admin fingerprint. You should see an "Access Denied" or "No Permission" message. Test with the admin fingerprint to confirm it grants access.

If you need help with terminal setup, our support team can walk you through it during onboarding. Contact us →