Frequently Asked Questions

TimeClock 365 is a cloud-based workforce management platform combining attendance tracking, door access control, time-off management, GPS field tracking, task management, and payroll export — all in one system. Used by 60,000+ employees across 20+ countries. ISO/IEC 27001:2022 certified.

Pricing starts from $2.70/user/month (billed annually). Plans are tiered by features. Enterprise pricing is available for organizations with 200+ employees. There is a 14-day free trial with no credit card required.

Yes — 14 days, full access, no credit card required. Our team handles the full setup with you: company configuration, employee import, device setup, and a training session. Most teams are live within 1–2 business days.

Most organizations are fully live within 1–2 business days. Our team configures the system with you: company settings, employee import, device pairing, and manager training — all included in the free trial.

Web browser, iOS app, Android app, Microsoft Teams, Slack, biometric terminal (fingerprint/face), NFC card reader, QR code, and Apple/Google Wallet. Each employee can use the method that fits their role.

Yes. The mobile app records GPS coordinates on every clock-in, with optional geofencing to restrict check-ins to approved locations. Managers see a live map of all field employees.

Yes. Employees submit leave requests (vacation, sick leave, etc.) from the app or browser. Managers approve or decline. Leave balances update automatically and appear in payroll export.

Yes. Overtime rules are configurable by work agreement, employee group, or individual. The system calculates regular hours, OT at 125%, OT at 150%, and night/weekend premiums automatically.

Yes — this is one of TimeClock 365's key differentiators. Door access is managed from the same dashboard as attendance. You can set access schedules, restrict zones, lock doors remotely, and view entry logs.

TimeClock 365 exports to QuickBooks, HiBob, GreytHR, SAP, and any payroll system via Excel, CSV, or PDF. Custom formats are available. A REST API is also available for direct integration.

Yes. Employees clock in and out directly inside Microsoft Teams — without switching to another app. Managers receive attendance alerts and approval requests in Teams.

Yes. Azure AD sync imports employees and groups automatically. SSO via SAML 2.0 lets employees log in with their Microsoft credentials — no separate password needed.

Yes. TimeClock 365 is ISO/IEC 27001:2022 certified — the international standard for information security management. Certification covers the entire platform: cloud infrastructure, data storage, access controls, and incident response.

Yes. TimeClock 365 is GDPR compliant. A Data Processing Agreement (DPA) is available for all customers. You can request data deletion, export all employee data, and configure retention periods.

Data is stored on secure cloud servers with AES-256 encryption at rest and TLS 1.3 in transit. Backups are encrypted and geo-redundant. Data residency options are available for enterprise customers.

Yes. TimeClock 365 operates in 20+ countries. It can be configured for any labor law, payroll format, and overtime rules. The platform was built for global organizations from day one.

TimeClock 365 supports 12 languages: English, Hebrew, Arabic, Russian, Spanish, French, German, Polish, Turkish, Italian, Dutch, and Portuguese. Every screen, report, and notification adapts per employee.

No minimum. TimeClock 365 works for teams as small as 5 and scales to thousands of employees with no performance impact.

You choose a plan and continue — or you don't. There's no automatic charge. If you choose not to continue, all your data is kept for 30 days so you can export it.

No. TimeClock 365 runs in any browser. The mobile app (iOS and Android) is optional — for employees who clock in from their phone. Biometric devices connect via LAN/PoE.